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Five times as many people read headlines as read the body copy, "Father of Advertising" David Ogilby taught.  Blogger and book reviewer Brad Shaw tests headlines against three Ogilby to-do's:

• The headline promises the reader a benefit
• The headline contains news
• The headline is conversational

Business bloggers can take all three of these tips from the Master to heart.  In fact, headlines may prove even more important for blogs than for ads.  Blog headlines help capture the interest not only of online searchers, but of internet "web crawlers" as well (a compelling reason to make blog headlines key-word rich).

Here are some ways I can think of for using the three Ogilby to-do's in blog post titles:

CONVERSATIONAL

a) Asking a question:  "Do you…?"   "Have you ever……?"  "Where can you……?"  "Why would you……?"
b) Reassurances:  "It's OK to……"  "Everyone likes……….."

In talking about advertising great David Ogilby in one of my earlier Say It For You blog posts, I mentioned his five-point acid tests for ads.  When it comes to blogging for business, headline acid test #4 is the one I think is paramount:  Does it fit the strategy to perfection?

While of course headlines have to make searchers want to learn more of what you have to say, we business bloggers must remember: a blog is only one tactic in an overall marketing strategy, and everything about each blog post, including the headline, needs to be consistent with the "voice" you want your company to project.

Composed with that broader context in mind, that times-five effect of blog headlines will bring benefits not only to the readers, but to the business' bottom line!

A favorite lunch spot for me is the Illinois Street Food Emporium in Indianapolis. Well, the other day, besides a very tasty salad and soup lunch, I got something extra in the form of ideas about ways to use blogs to drive business.

Here's how it happened: Waiting for my number to be called, I noticed something.  Fastened low on the wall near the door of the restaurant was a metal thing-a-ma-gig with coloring sheet handouts for kids to color.  That day's handout had an outlined picture of a snowman talking with some penguins.  There was space on the paper to fill in the child artist's name, age, and phone number, and a pocket in which to deposit the finished work.

My first thought was how simple, yet ingenious a tactic those coloring sheets were - keep the kids occupied while Mom or Dad finish up a conversation. (As a professional ghost blogger, I'm always alert for ways business bloggers can engage readers.) Then I realized there was even more to it than that - some kid was going to win the contest and get his picture posted up there and want to keep coming back to the restaurant, perhaps bringing Auntie or Grandma to see the beautiful job he'd done on the penguins! (One benefit of engaging blog post readers is they want to come back to your site, or bring your site to them in the form of an RSS.)

There was one thing missing about those coloring sheets, I realized. As so often happens, even the best of business ideas falls short in some detail when it comes to execution.  I saw snowmen and penguins, but nowhere on those coloring pages did I see the name, address, or phone number, or email of Illinois Street Food Emporium!  Coloring's a great way to keep the kids happy while they're in the restaurant (maybe they come back to show off their winning entry or claim their prize). But at least a third of the page was white space that might have been used for advertising.  Uh-oh - a business blog page with no Calls to Action! 

FutureNow's  Brendan Regan teaches business owners to "optimize a marketing outreach from the driving point to the landing page and on through to conversion." In other words, for any business blog to enjoy bottom-line success, there needs to be a smooth process, a navigation path,  that begins when a customer first becomes conscious of your existence to when you're closing a deal.  The CTA's, or Calls To Action on your blog page, even sometimes in the text of the blog post itself - need to be there and be square!

“A (business) blog is a form of web communication allowing companies of all sizes to reach new audiences…, says Darrell Zhorsky. But, “allowing” and actually “reaching” are two different things, as many a new business owner discovers to his/her dismay. The reality, as ProBlogger’s Darren Rowse points out, is that “many blogs produce quality content that doesn’t get read.”

Once you taken the big step of getting consistent about posting content on your business blog (or hiring a professional ghost blogger like me to do it for you), the necessary next step is promoting your blog so people know it’s there.

One obvious, but often overlooked tactic, is simply letting your clients and customers know about the “Birth of the Blog”. The blog’s URL should occupy a place of honor on your business cards, flyers, ads, brochures, and website.  And, if there’s one particular post where you really “nailed” the message you want to convey about your business – print that one up on postcards or little laminated handouts to have handy at networking meetings, trade shows, letters or invoices.

Just created a new post? Tweet it, Facebook It, “Link it in”.  Or, capture one essential idea from your blog in a Tweet, linking back to the blog itself. As Jason Falls points out in The Beginners Guide To Promoting Your Blog “Twitter is a place to have conversations with people”, (not an advertising billboard).  That means you need to provide links to other interesting and informative sites, so that your blog becomes the “go-to” spot for information in your field.

In using social media to promote your blog, don’t forget to “stay on brand”, is a reminder offered by Entrepreneur. “Go ahead and announce sales and specials, but also give your fans, friends, and followers something more.”

Blogging is an incredible way to connect with customers  who are searching for exactly what you sell, what you do, and what you know about.  But they have to find you first.  Bottom line is:  you can’t just blog there – you have to promote your blog!

Between Shakespeare's Juliet asking "What's in a name?" and father-of-advertising David Ogilby's emphasis on headlines, there's simply no contest when it comes to blogging for business - titles matter! There are two basic reasons titles matter so much in blogs:

• For search - key words and phrases, especially when used in blog post titles, help search engines make the match between online searchers' needs and what your business or professional practice has to offer.
• For reader engagement - after you've been "found", you've still gotta "get read".  

In my magazine reading this week, I came across titles that illustrate just two of the many ways to make titles "pop":

The title of an advertisement in USA Weekend asks the question: "Do You Have Constant Ringing In Your Ear?"

If ear ringing is, in fact, a problem for the searcher, there will be a "Bingo!" I've come to the right place" response. But even if I somehow arrived at this site looking for, say, hearing aids or even diamond earrings, the title has an immediacy that grabs my attention, perhaps causing me to reflect, " You know, sometimes I DO have a sort of ringing sensation…"

The concept of asking readers if they're grappling with an issue or a need that you not only know about, but which you're accustomed to helping solve - that's perfect for the headline of a business blog post.

One title on the cover of O Magazine is a "grabber" in a different way: "100 Things That Are (Actually) Getting Better".

This title passes Ogilby's "acid test" by making you wish you'd thought about many things actually getting better, because most people suffer from the perception that a lot of things are getting worse nowadays.  The title's not only refreshing - it arouses curiosity. (Are there really that many things getting better?  What have I missed?)

One thing Indianapolis small business consultant Lorraine Ball thinks is getting better is blog writing. Ball attributes the improvement to Twitter and other social media, which focus on titles short enough to "Tweet".

Truth is, no clever or even Tweet-able title can substitute for well-written, relevant content in the blog post itself, content that provides valuable information to your readers. But, in order for blog marketing to lead searchers to become buyers of your products and services, your stuff has got to get read!

Sorry, Juliet.  When it comes to business blog posts, the answer to the question "What's in a name?" is EVERYTHING!

There's something some still find scary about ghost-blogging.  Very much like the apparitions from which we professional ghost bloggers derive our name, doubts about the legitimacy of our pursuits return periodically to haunt online conversation spheres.

In One Ghost-Blogger's Manifesto, a piece which I composed a number of months ago as part of an online debate "moderated" by Jason Falls, I made several points about blog marketing for business using the help of professional writers.

1. Business blogging is a form of advertorial marketing, not a personal "op ed" forum meant to gain converts to a political, religious, or personal view of the world.  Blog marketing is meant to win search so that the client company can do more business. Understood in that context, hiring a professional writer is no less ethical than hiring an advertising copy writer.

2. Most sports figures, music stars, celebrities, and politicians don't write their own books.  As blog strategist Mikal Belicove remarks in the book What No One Ever Tells You About Blogging and Podcasting, it's not only books and songs that are composed by ghost writers, even most quotes from corporate CEOs represented in press releases are never actually uttered by the quoted officials.

3. In the close to three years since founding Say It For You to provide professional writing services to business clients, I have seen, again and again, blogs begun by business owners and then soon abandoned for lack of time, the owners' attention drawn to putting out fires, making sales, and dealing with personnel issues.

4. As a ghost blogger, I'm part of an elite group of specialty writers for hire, "new" in the sense that blog marketing itself is a new phenomenon.  Ghost writing, of course, has a very long and proud history, in our own country going back all the way to presidents Washington, Jefferson, and Hamilton.

(After I and several other blogging professionals had weighed in on the issue, Jason Falls maintained his stance that the principle of social media transparency is being violated by ghost bloggers. Still, he concluded,"These professionals who work hard to deliver the company voice and value through their writing are nothing if not responsible, professional, first-class individuals who provide valuable service to their clients.")

• Provide information that is valuable to readers and which satisfies the need that brought them online to search for answers
• Demonstrate the particular expertise and history of that company or that professional, and how he/she/it differs from competitors in approach, product, expertise, or price point.
• Provide a clear navigation path through calls to action that bring the searcher closer to becoming a client or customer of that business.

Supernaturalists refer to "channeling".  The role of a "medium" or "channeler" is to facilitate communication with spirits who have messages to share with living people. It's the spirit doing the speaking, but the channeler who conveys the message in language recipients can understand. 
 
I cannot think of a more fitting metaphor to describe the services a professional ghost blogger provides!

A couple of Michigan justices learned a new word when law professor Richard D. Friedman, consultant to one of the judges, mentioned that a point was "entirely orthogonal" to the argument in front of the court. After being met with a "What?" response, Friedman explained the point in question was "at right angles, irrelevant, and unrelated" - in other words, off on a tangent from the main issue.

The judges reportedly got a kick out of the new word, and so did I. As a professional ghost blogger and blogging coach for business owners, I've found going off on "tangents" can serve a real purpose in business blog posts. The business blogging challenge is both simple and daunting: How can the content of a business blog stay relevant over long periods of time, without becoming repetitive and even tedious (to both writer and reader)?

On the one hand, blog posts need to stay on task and on topic.  After all, the search engines helped readers find your blog by indexing it high on page 1 or 2 (on Google, Bing, or Yahoo precisely because the needs of the searcher (based on the phrase or question they searched on appeared to match what you're talking about in your blog posts - what you sell, what you do, and what you know about!

But on the other hand, there are two crucial motivations for not being repetitive in blog posts:

• Technical reason:  avoiding "duplicate content".  Search engines tend to penalize rankings of sites that duplicate content that's already in the blogosphere.
• Common sense reason: avoiding staleness and continuing to engage readers.

So, how do you keep talking, several times per week over periods of months and years, about essentially the same thing, without becoming either duplicative or stale?

Professor Friedman used a "word tidbit" that captured the concept of a "right angle" that veered 90 degrees "off" the main point.  The anecdote made the papers precisely because it was about capturing attention with something unusual and unexpected.

My Say It For You blog is about business blogging.  So why, back in August of '08, did I blog about an advertisement for a piano? I was being orthogonal.  Why? To show that in your business blog, you can convey to readers different levels of involvement are welcome and that ultimate buying decisions don't need to be made the moment a customer "steps into" your website.

Blog posts need to capture readers' attention in precisely the same manner, by presenting examples and illustrations that don't at first glance appear to relate to the subject at hand.

Don't get stale - get orthogonal!

Parents may be reassured by finding a video game rate “E” (for everyone), but that’s certainly not the best rating for business blogs. In order for blog posts to be effective as part of a business marketing plan, the content of the blog must be targeted towards a specific audience.

Web searchers are on a fact-finding mission, looking for information about what you do, what you sell, and what you know about.  The specific key words and phrases in the title and in the body of the blog post help the search engine direct those searchers to your blog.

Since blogging for business is a “pull marketing” tactic, the more targeted the content and the title can be, the narrower the “rating”, and the better chance your blog has of “getting found”.

The entire process of online search is based on bringing searchers to the right place to find the precise kinds of information they need.

According to Chris Baggott of Compendium Blogware, there are four qualities or variables that make blogs more successful than traditional websites in targeting and attracting the right kind of visitors: 

• Content-rich
• Specific
• Relevant
• Personal 

You’re writing a blog (or perhaps turning to a professional ghost writer like me for help) in hopes that searchers will not only read what you’ve written, but react favorably by becoming clients or customers. To achieve that outcome, advises blog consultant Mark White, “your knowledge  (of your target audience) needs to influence every aspect of your blog, including:

• What your blog looks like
• The content of the blog
• The style of writing
• The length and frequency of posts
•  How you elicit comments and feedback

In short, your business blog should not be rated “E” because they were never intended for everyone.  “S” for SOMEONE is the best rating for business blogs!

Talk about an "in a nutshell" summary of a big topic in a few words!

Randy Kaipaniolo, commenting on David Meerman Scott's explanation of social media marketing, brings it all together by naming four ways for businesses to gain attention:

You can BUY it (advertising)
You can BEG for it (media PR)
You can BUG people (sales)

or….(drumroll)

You can EARN it by creating something interesting and valuable and then publishing it online for free!

(Kaipaniolo includes YouTube videos, research reports, photos, Twitter streams, Facebook pages, and ebooks in the "earn" category, but lets talk about creating and publishing something valuable through business blogs.)

You wouldn't believe how many businesses are venturing into the blogosphere, with millions of people putting ideas and information out on the World Wide Web.  Some just want to share knowledge and give others the benefit of their opinions, but, if you're a business owner, you're using blogging as part of an ongoing marketing strategy.

Of course, a blog post is not an ad.  You're providing valuable information, with a particular slant that showcases your expertise in your field, the special qualities of your products or services, and your core beliefs about how - and with whom - you aim to do business.

The furthest thing from "begging" or "bugging", your blog functions through "pull marketing".  Only those online searchers who already have an interest in what you sell, what you do, and what you know about will ever see your blog posts, and those are exactly the customers you want.

By offering a "content-tasting" on your blog, and doing that regularly and frequently, you'll be earning the right to convert at least some "tasters" into buyers!

Hard to believe, but my little professional ghost-blogging company, Say It For You, is celebrating its third New Year's today!

The company’s work product, some 2,000 unique writing selections, can be found in clients’ corporate brochures, on client website pages, in press releases and even letters to the editor. Primarily, though, our pieces populate the blogosphere.

2009 was certainly a year of learning for me, and “text” material was everywhere.  I continued to follow big, nationally-known gurus such as Seth Godin and Ted Demopoulos, along with the many local marketing and social media mavens who’ve become my friends and blogging colleagues.

Ideas for content were sparked by magazine and newspaper articles, radio and TV broadcasts, and even billboards and print ads. I paid close attention to how I was treated as a customer by businesses I patronize and by the different charities to which I direct dollars. I devoured books on marketing, SEO, web design, and the vagaries of Google and friends. Networking groups were my classrooms.  Mostly, Say It For You clients were my best teachers.

2009 was also the year in which an informal “Say It For You Manifesto” took form, clarifying a business model that reflects the way I want to do business.

Say It For You is a premium ghost-blogging and blog marketing service that provides your business with enhanced potential for improved standing in search engine results but also highest-quality marketing content for a wide variety of uses. Our blog posts are more than just a collection of keywords; they are strong, thoughtful messages about your business
by writers with extensive business experience.

When you use Say It For You, you receive the following benefits in addition to impeccably written posts:

• A single writer dedicated to understanding your business and keeping abreast
• of topics in your industry. That writer is ready to interface with your SEO expert,     marketing consultant, or web designer.
• Say It For You works with only one client in each field of business, so that all research and promotional efforts are devoted towards benefiting you and your business.
• You will have personal contact with your writer, including regular in-person meetings or phone conferences. Your writer is always available to discuss content and strategy.
• The ideas and input of writers with strong background in business. Our writers have expertise in finance, marketing, operations, event planning, autos, seniors, international commerce, and more.

True, for Say It For You, this is only the third time to celebrate New Year’s.  But it seems that every day there’s something new to celebrate and to BLOG about!

Every holiday is a marker, however you look at it, and it's hard to resist tallying along with the toasts.

In my introductory blog post, "How Say It For You Was Born", I posed a question: "What qualities make for a great ghost blogger?" I put "drill sergeant discipline" near the top of the list, explaining that web rankings are based at least partially on frequency of posting new content, and that blogging must be kept up faithfully if "winning search" is one of the business' goals.

I think it's fair to give myself an "A" in the discipline department.  I, together with my contract writers, turned out close to 1,000 different original blog posts this calendar year without ever missing a deadline. In addition, Say It For You produced copy for a couple hundred web pages, press releases, brochures, letters to the editor, and newsletter articles.

This year, blog content development training was added to  the Say It For You menu of services, for business owners who, along with their employees, want to create their own blog content. During 2009, I gave six talks on "Blogging For Business" where the audience at each numbered more than one hundred.

This has been a year made rich through meeting so many new friends in the social media community. Special thanks go to continuing mentors Chris Baggott (Compendium Blogware), Ryan Cox (Schindigs), Ken Zweigel (Drive), Tony Fannin (Be Branded),  Mike Semon (Spartan Technologies), Damon Richards (Port to Port Consulting), and Kathleen Haley (KSH Marketing). I could never have come this far as a professional ghost blogger and blog trainer. without your support and expertise.

Another quality that makes for a great ghost blogger is a "third ear".  A ghost, I explained, needs not only to hear what clients want to say, but to pick up on their unique style of expression.  "The goal," I wrote, "is to speak your message, in your '"voice', to your customers..  A good ghost blogger should, her/himself, be neither seen nor heard."

To all our wonderful clients, thanks, each of you, for "letting us in" to the dreams and hopes you hold for your business or professional practice.  Thanks for devoting careful thought to the question I pose to each new blogging client:

If you had only 8-10 words to describe why you're passionate about what you what you have, what you do, and what you know about, what would those words be?

2009 tallies and toasts - it's been a privilege and it's been "real"!

Social media consultant Jason Falls is a self-proclaimed purist-turned-realist when it comes to blogging for business.

Falls admits he may be falling from social media "grace" (which consists of engaging readers in "conversation", but never outright asking for the order), because, when he's discussing with business owners why they want to use social media, the answers come down to one thing - selling more stuff. "I've got news for you", says the born-again realist Falls: "Conversations do not ring the cash register."

So now what? "Make your company blog drive search results to the keywords you want to win," says Falls.  "Present calls to action for purchase."

Purchase? Selling with blogs? Not so long ago, wryly remarks internet marketing consultant Chris Garrett, he might have gotten himself lynched for merely suggesting such a thing.  "Slowly, though, the blogosphere is coming around to the idea that commerce is not necessarily evil, that in fact businesses need to make money and they do that by selling stuff."

So where does Rhoda Israelov of Say It For You stand on the issue? No social media purist I, when I'm meeting with business owners to discuss their corporate blogging strategy, the conversation's all about their "getting found online" and  ringing the dickens out of their cash register! 

In fact, some business owners (professional practitioners are particularly prone to voice this concern) are so revenue-conscious, they express fear that, if they share too much information about their field in the blog posts, clients won't pay them to provide expertise. At the other extreme, I find business owners who express to me that they don't want to come off boastful and self-serving in their blog.

There are, I think, no wrong answers here, but Steve Wamsley's sales training book, Stop Selling and Do Something Valuable, which was reviewed on the Financial Planning Association website, has something to say that should resonate with reluctant social media realists.

"We have to sell ourselves to potential clients so that they choose to work with us rather than the competition… Wamsley's next words are directed to financial planners, but this is the  part I think is so germane to the social media debate:  "In our role as advocates, we need to persuade people to act."

As a professional ghost blogger, being an advocate for my client's business sounds like exactly the role I want to play!